空間及設施 Space & facilities
有關空間及設施的意見共 94 項。
Total 94 written comments related to Space & facilities received.
註：除了出於保障個人私隱而作出刪改外，讀者意見一欄內的文本皆為原文轉錄。如果讀者希望向圖書館提供更多意見或者對圖書館回應作出跟進，歡迎親臨圖書館諮詢服務台、致電 29486653或電郵至 firstname.lastname@example.org。
Remarks: Users’ comments are transcribed without editing except for privacy concerns. Users are welcome to contact us in person at the Information Counter on G/F of Mong Man Wai Library, by calling 29486653, or by email at email@example.com to send us further feedback or to follow up with the Library responses.
|讀者意見 User’s Comments||圖書館回覆 Library’s Responses|
|1||Model of the piano keyboard provided at the music production centre on 3/F is way too basic. A high-end workstation or synthesizer should replace it.||Comments noted and will be considered.|
|2||Coffee renting machine always out of service
Some chairs on 4/F are noisy and disrupting
|Comments noted and have been forwarded to Estates Office for follow up.|
|3||座位寬闊，設備使用愉快，但在學期末討論桌上的標記筆容易沒顏色而沒及時更換||Comments noted. Please report problems to library staff for our follow up actions and assistance.|
|4||4樓 自修間 請考慮增設更多有電腦的位置||We have recently added desktop computers to over a dozen Study Carrels at the Research Commons on 4/F.|
|5||Not necessary to have too many rubbish bins in 4/F.||Comments noted with thanks. We shall review the addition or removal of garbage bins based on the actual usage.|
|6||Suggested better air-conditioning and quiet environment for 4th floor Research Zone.||Comments noted and have been forwarded to Estates Office for follow up.|
|7||The air condition temperature is too low||Comments noted. A lower temperature is required for better storage of library collections. The current temperature is already higher than international standard and we have found a large number of molded books most likely because of the higher than standard temperature.|
|8||the air-conditioning system is extremely cold, especially during some cold days. It might be a good idea to not be so cool as in summer.|
|10||It is a bit hot on 4/F especially in the summer & sunny days.||Comments noted and have been forwarded to Estates Office for follow up.|
|11||充電設施位置非常不user friendly||Comments noted and will be further reviewed..|
|12||Sterilizing the table on study quarrel 4/F regularly will be very good. Some are dirty.||Comments noted and will be followed up. Users may also contact counter staff for immediate assistance as necessary.|
|13||Install more More iMac ( higher level with software) for students||Comments noted and will be considered in future review based on the actual usage and needs of library users.|
|14||More personal computers for 7-24 areas. And also more computers for printing if possible.|
|15||2. 建議為所有圖書館的電腦配備滑鼠，以方便使用，包括所有1/F及創作坊的手提電腦。||Comments noted with thanks. However, this may not always be feasible due to limited desktop space at Creative Lab.|
|16||The G/F computers can only use 1 USB and if i have two to transfer data is not available. May the library replace them with 2 USB ports?||Comments noted with thanks. We have make some adjustments and the new PC’s on G/F are now provided with 2 available USB ports.|
|17||G/F 創作坊的電腦是新的，卻經常壞，資料經常因電腦「死機」而流失。||Comments noted. Please report problems to library staff for our follow up actions and assistance.|
|18||pls offer more study places with PC||Comments noted. We need to look after the different needs of users and to provide sufficient seating, shelving space and various facilities for quiet studies, group discussion, teaching and relaxed reading. It is not easy to meet all user needs at all time with limited physical space. The Library will continue to monitor the needs and usage on different areas and make adjustments if necessary.|
|19||import method should include mandarin||Various Chinese input methods including phonetic and Pinyin are installed in all public PC’s in the Library. Please contact counter staff for assistance if needed.|
|20||增設更多discussion room||Comments noted. We need to look after the different needs of users and to provide sufficient seating, shelving space and various facilities for quiet studies, group discussion, teaching and relaxed reading. It is not easy to meet all user needs at all time with limited physical space. The Library will continue to monitor the needs and usage on different areas and make adjustments if necessary.|
|22||G/F has less desks.||Comments noted and will be considered in future review based on the actual usage and needs of library users.|
|23||上層不少書櫃之間都設有ipad，但本人嘗試使用時ipad反應極慢和遲鈍，用自己電話反而更方便，增設ipad的位置給人感覺作用不大而且使用率低，請考慮更新ipad及把ipad設在當眼處會較方便讀者使用。||Comments noted. Please report problems to library staff for our follow up actions and assistance.|
|24||Some “strange smell” in the 1/F library lounge. Is it because of the coffee or what?||Please approach counters for assistance if special attention is required.|
|25||The Lounge is smelly. Need frequently vacuum cleaning and please also clean The sofa.||Cleaners have a very tight schedule starting from 7:30 am everyday. Please approach counters for assistance if special attention is required.|
|26||There are not enough table in the Lounge area on G/F. The sofa is comfortable and adequate, but the tables are small and insufficient for all sofa area. I see empty sofa very often because their is no table in front of it, so the sofa is wasted in this case.||Comments noted and will be followed up.|
|27||More tables for the lounge as the tables are not enough to satisfy the demand|
|28||The sleeping chairs in the lounge are right next to the coffee machine which can produce a lot of noise. It’s better to rearrange the location of those chairs so that people can really rest.||Comments noted and will be further reviewed. However, due to limited space and diversified needs, it may not be easy to provide a quiet resting area in the Lounge.|
|29||希望增加可以飲食的地點，因為休憩廊內桌椅的數量並不太足夠校內學生使用。||Comments noted. We need to look after the different needs of users and to provide sufficient seating, shelving space and various facilities for quiet studies, group discussion, teaching and relaxed reading. It is not easy to meet all user needs at all time with limited physical space. The Library will continue to monitor the needs and usage on different areas and make adjustments if necessary.|
|31||The resting area in G/F don’t have enough tables & sofas for students. It’s only toward the middle of the semester at the present, and it’s already very hard to find a place to sit.|
|33||concerning the long table at lounge area clearly observed that tables are always occupied by books and laptop . It is unfair to students who really need to use the table. Highly recommend that booking system should also apply to the lounge area||Six sets of High Back Benches at the Lounge on G/F have been made available for online booking since late March 2019. Please visit https://www.lib.eduhk.hk/lounge/ for details.|
|34||My main issue with the library is there isn’t enough tables. I personally study over long periods of time so I want to be able to snack and drink but I can’t do that upstairs. The lounge barely has any free spaces because people place their books on them and leave, if I move their belongings to the side and begin to study they come back an hour later and tell me I’m in their spot which is unfair. Also when I do study upstairs I want to book consecutive sessions for the same carrel but it is impossible, I always have to switch carrels or leave and come back when one becomes free.||Comments noted. Users are not allowed to occupy seats with unattended belongings. Please contact counter staff for assistance and follow up action.|
|35||1. 好似每個學期無時無刻各樓層都有工程進行，令不少外人在圖書館出出入入，並在過程中產生嘈音影響使用者，請善用學生假期等較少人流時間進行工程。||Comments noted. We have been and continue to work with the Estates Office to minimize the disturbance by facilities enhancement works at the Library.|
|36||It is too noisy recently because of those decoration and I wonder if all of them are necessary.||All works conducted inside the Library are not solely for decoration but with genuine operational and functional needs. Most of them are for improving services for library users.|
|37||2014/15 年入學 year 1, library 搬野，書好亂好難找-
今年 last year 又整厕所，每天轟轟轟，無日安静.
希望library 在sem2的餘下日子可以给我一個安静的 library.
|Comments noted. We have been and continue to work with the Estates Office to minimize the disturbance by facilities enhancement works at the Library.|
|38||2. 另外，Print & Go的電腦也太少，應該考慮增加Print & Go的電腦數量。
|Comments noted and have been forwarded to OCIO who provides and operates the Print-N-Go system and all Print-N-Go stations.|
|39||May increase the number of photocopying machine and printer on the ground floor||Comments noted and will be considered in future review based on the actual usage and needs of library users.|
|41||Too few color copier and scanner.||Comments noted. Quite a number of Octopus operated colour printers with scanning function are installed on different floors of the Library. Please visit https://www.lib.eduhk.hk/photocopying/ for details.|
|42||复印机及时维修，尤其是G floor.||Comments noted. Please report problems to library staff for our follow up actions and assistance.|
|43||The scanner of printers are always not working and the no. of color printers are insufficient. Please offer more as soon as possible.||Comments noted. We have been replacing older machines with newer ones with better functionalities including color printing and color scanning in batches every year.
Please visit https://www.lib.eduhk.hk/photocopying/ for details.
Please report the scanning problems to library staff for our immediate follow up and assistance.
Not enough space for discussion
Not enough printer, need to wait for a long time and should has at least have three printer in each floor
|Comments noted and will be considered in future review based on the actual usage and needs of library users.
For cleaning issues, please report problem to library staff so we can follow up immediately.
|45||please seriously consider extending the period of 24-hour opening for 2/F of the MMW Library.
there are more and more students study in the library and thus not enough spaces
|46||more study spaces will be better,
may think about 24-hour opening for 3/F during exam period
may think about lengthening the 24-hour opening for 2/F during normal school days given the increasing demands of study spaces
|48||More study spaces should be open for 24 hours during normal term period, toilets are dirty even for the renovated ones.||Comments noted and will be considered in future review based on the actual usage and needs of library users.
For cleaning issues, please report problem to library staff so we can follow up immediately.
|49||四樓自修室可開24h，同是否可以多一些空間擺放自修長桌，如G層非休憩區靠窗位置的桌||Comments noted and will be considered in future review based on the actual usage and needs of library users. Comments noted and will be considered in future review based on the actual usage and needs of library users.|
|50||more self-learning seats like those in 4/F are wanted.|
|51||GOOD||Comments noted with thanks.|
|54||The self borrow and return books service is really convenient, thank you so much!|
|56||Lovely new setup for the library. Greatly appreciate this central heart for the campus being so well kept-up and beautiful.|
|57||Perfect. Thank you for the detailed consideration.|
|58||I have studied for three years and I see changes in the Tai Po library constantly. Every change is out of care for the users. This is highly appreciated. Thank you.|
|61||The facilities (discussion area, 24 hours opened area, the free coffee provided, etc.) are all very nice! The computers in the new creative lab all equipped adobe software such as AI and Photoshop which is so convenience for students! Thank you so much for making change!|
|62||The 4/f study desk area are very good||Comments noted with thanks.|
|69||Very unsatisfactory x 10000; small small samll||Comments noted. Please report problems to library staff for our follow up actions and assistance.|
|All comments were noted and were discussed with Estates Office. Improvements have been made in the following areas:
1. The auto flush system was replaced by “wave to flush” sensors in all the toilets on all floors.
2. Ventilation system has been enhanced.
3. Unsatisfactory toilet seats have been replaced by better quality ones.
4. Automatic soap dispensers were installed in better positions on 2/F to 4/F.
5. Another type of soap liquid is used to match with the automatic soap dispensers.
6. A better type of floor tiles was used in toilets on 2/F to 4/F
7. Urinal partition boards will be installed in male toilets.
In addition, cleaners’ duties have been re-rescheduled and enhanced. However, cleanliness of library still requires the cooperation of library users.
|71||The auto flush system of the renovated toilets is not very effective, it always flush at an inappropriate timing.|
|72||The hand dryer in the toilet can be changed to make our hands dry more quickly.|
|73||It is very inconvenient to use the toilet !!!!! Always in reconstruction!!!|
|75||the new toilet is not necessary to renovate at all, the old one is ok.|
|80||2. If i remember correctly, your newly renovated toilets tend to flush too readily, before one completes the entire “process”. It is disruptive at times, and an enormous waste of water at most.
3. Most of your staff members are very friendly and eager to help — my appreciation.
|86||2樓已裝修好的洗手間, 雖然很新, 但清潔度欠佳|
|88||The newly renovated toilets start to go malfunction very soon after the renovation. The number of the toilets seats on GF is too limited.|
不明白[personal description removed]學生為什麼要拆爛廁所板，破壞翻新了的廁所。請圖書館盡快維修，謝謝！作為學生，看到[personal description removed]學生如此破壞公物實在痛心
|90||renovated washrooms look better than before, but the cleaners should clean the washroom seriously. they are found to be chatting with friends, rather than doing cleaning. they seldom clean the desks on quiet zone as well (instead, they walk pass and chat with library staff/ colleagues from the other end of the library)
may organise courses teaching the students [personal description removed] how to go to the toilets “correctly and responsibly”
|91||New female toilets are smelly. Esp G/F has bad smell in 24 hrs.|
|93||翻新洗手間的水龍頭水流太細||EO replied that they are Eco-friendly faucet (環保水龍頭). The current flow rate is the maximum.|