“Library Zoom” Virtual Helpdesk, a pilot information service: our professional librarians will provide more detailed explanation and step-by-step guidance by sharing with you their computer screen live. We will be happy to have your feedback by phone at 2948 6653 or by email at firstname.lastname@example.org during the pilot period.
|How to Use||Click to begin|
|Who can use it||EdUHK staff and students|
|Hardware & software requirements||Please read the Zoom User Guide provided by OCIO and install the Zoom desktop client or Zoom mobile app if you haven’t done so already. Please also test your computer or device audio prior to connection.|
|Service Hours||Monday – Friday (except public holidays): 1 pm – 5 pm|
|Waiting Room||After connected, you will first be placed at the Waiting Room and served as soon as a professional librarian becomes available.|
Use Restriction of Directory Information
The contact information provided in this website is not intended for direct marketing activities as well as dissemination or circulation of unsolicited publicity or advertising material. Advertisers should not use the information to promote their products or services. The information should not be transferred for commercial gains either.