“Library Zoom” Virtual Helpdesk, a information service: our professional librarians will provide more detailed explanation and step-by-step guidance by sharing with you their computer screen live.
|How to Use||Click to begin|
|Who can use it||EdUHK staff and students|
|Hardware & software requirements||Please read the Zoom User Guide provided by OCIO and install the Zoom desktop client or Zoom mobile app if you haven’t done so already. Please also test your computer or device audio prior to connection.|
|Service Hours||Monday – Friday (except public holidays): 2 pm – 5 pm|
|Waiting Room||After connected, you will first be placed at the Waiting Room and served as soon as a professional librarian becomes available.|
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