Requesting books, book chapters or journal articles from other libraries worldwide.
Introduction
The Library has introduced a range of information services to support learning, teaching and research activities at EdUHK. Students and staff can request materials which are not available in EdUHK Library via our enhanced Inter-library Loan (ILL – for physical books) and Document Delivery Service (DDS – for softcopies of book chapters and journal articles) from other libraries directly in iSearch without logging into another ILL system.
Eligibility and Privileges
All full-time and part-time EdUHK students and staff are eligible to use the ILL/DDS services, but with different levels of privileges.
| User Group | (Books) |
(Book Chapters & Journal Articles) |
||
| Free Sources | Paid Sources | Free Sources | Paid Sources | |
| Academic Staff & Non-academic Staff of Equivalent Status | Eligible | Eligible Quota may apply |
Eligible | Eligible * Quota may apply * For Urgent Article Request: 3 quota per year (1 July to 30 June next year) |
| Postgraduate Degree Students e.g. PhD, EdD, MEd |
Eligible | Eligible Quota may apply | Eligible | Eligible Quota may apply |
| Postgraduate Non-degree Students e.g. PGDE | Eligible | N/A | Eligible | N/A |
| Final Year Undergraduate Degree Students | Eligible | N/A | Eligible | N/A |
| Other Non-academic Staff | Eligible | N/A | Eligible | N/A |
| Other Undergraduate Degree / Credit-bearing Programme Students | N/A | N/A | Eligible | N/A |
Loan/Request Quota and Loan Period
| User Group | Overall Quota for Loan & Request of ILL & DDS1 |
ILL (Books) |
DDS (Book Chapters & Journal Articles) |
|||
| Loan Period2 | Days for Pickup | Renewal | Overdue Fine | |||
| Academic Staff & Non-academic Staff of Equivalent Status | 10 | 15 days | 5 days | Send request to: libill@eduhk.hk | may apply, subject to lending libraries | • Download 5 times at most • Request history will be kept for 90 days |
| Postgraduate Degree Students e.g. PhD, EdD, MEd |
10 | 15 days | 5 days | Send request to: libill@eduhk.hk | may apply, subject to lending libraries | • Download 5 times at most • Request history will be kept for 90 days |
| Postgraduate Non-degree Students e.g. PGDE |
5 (from free sources only) |
15 days | 5 days | Send request to: libill@eduhk.hk | may apply, subject to lending libraries | • Download 5 times at most • Request history will be kept for 90 days |
| Final Year Undergraduate Degree Students | 5 (from free sources only) |
15 days | 5 days | Send request to: libill@eduhk.hk | may apply, subject to lending libraries | • Download 5 times at most • Request history will be kept for 90 days |
| Other Non-academic Staff | 5 (from free sources only) |
15 days | 5 days | Send request to: libill@eduhk.hk | may apply, subject to lending libraries | • Download 5 times at most • Request history will be kept for 90 days |
| Other Undergraduate Degree / Credit-bearing Programme Students | 5 (from free sources only) |
N/A | N/A | N/A | N/A | • Download 5 times at most • Request history will be kept for 90 days |
| Delivery Time | Local: 3 to 5 working days Overseas: 2 to 5 weeks |
24 hours to 3 working days | ||||
- ILL/DDS loan and request quota will be counted in your total loan and request quota. The quota will be taken up once a request has been made for ILL/DDS item and will only be released when a) the requested book is returned and checked-in by the lending library; or b) softcopy of the requested book chapter or journal article is delivered to your MyLibrary account.
- Loan periods of ILL books may vary as determined by individual lending libraries.
Making Request and Renewal
1. Start your search at iSearch of EdUHK Library webpage.
Book Chapter Request:
If the book is not held by EdUHK Library, select “Beyond EdU: HKALL+ILL” search scope to search again, and then choose “Get a digital chapter” for softcopy of a book chapter when it is available from other libraries worldwide.
Journal Article Request:
If the journal article is not provided by EdUHK Library, select “Beyond EdU: HKALL+ILL” search scope to search again, and then choose “Get a digital copy” to submit an article request.
Check the box to agree to the copyright requirements and then click the “Send” button to submit the request.
Request Form:
If the above standard request options are not available, eligible users may submit request via a “Request Form”. Please fill-out as much information about the item you are requesting as possible. After entering all available information, press the “Send Request” button.
ILL Book Request Form
DDS Book Chapter/Article Request Form
Please provide complete and accurate information when filling out the request.
Eligible staff members who are entitled to apply urgent delivery of journal articles, an “Urgent” box will be available for your selection.
If a mistake has been made after submitting a request, see “How do I cancel a request?” below.
Click here for user guide on ILL & DDS Request.
2. Renewal of ILL Books
- ILL books are usually not renewable. Option for Renew is therefore not provided at MyLibrary.
- Users may send an e-mail to libill@eduhk.hk 4 working days before an ILL book is due if renewal is required. Library staff will handle requests manually. Approval is subject to loan policy of the lending library.
- Users will receive e-mails for the results of their renewal requests in due course.
3. View/Cancel a Request at MyLibrary
View or Cancel an ILL Book Request:
View or Cancel a DDS Book Chapter/Journal Article Request
Notification, Pickup & Return
Physical Books
- You will receive an e-mail notification when the requested book is ready for pickup.
- The books will be kept at the selected pickup location for 5 days.
- All books loaned must be returned to Circulation Counter of MMW Library or Tseung Kwan O Study Centre Library. Borrowers will be held responsible for any overdue fines, damages or losses of books borrowed by them.
- Failure to return the books by the due dates may cause denial of further ILL requests.
** IMPORTANT: Do not return your ILL books via Campus Internal Mail or Book Returns **
Softcopies of Book Chapters and Journal Article:
- Requesters will be notified by e-mails to download PDF files of the required book chapters or journal articles either from MyLibrary or the link provided in the “Document Delivery Notification” e-mail.
- Each digital item can only be downloaded 5 times. Request history will be removed from MyLibrary after 90 days.
Copyright
Inter-library Loan (ILL) and Document Delivery Service (DDS) are provided in accordance with the
Hong Kong Copyright Ordinance. Requests that do not comply with applicable copyright laws and regulations will not be processed.
Enquiries / Comments
For enquiries, please call on 2948-6643 or email to libill@eduhk.hk.
