| Indicators | 2019/20 | 2020/21 | 2021/22 |
|---|---|---|---|
| B.1.4.1 – Staff Per Capita Formula: (Library Staff / Total FTE Students) x 1,000 | 6.99 | 7.62 | 7.90 |
| B.2.1.1 – Collection Turnover Formula: (Initial Physical Loans + Interlibrary Loans) / Print Volumes | 0.15 | 0.11 | 0.10 |
| B.2.1.2 – Loans Per Capita Formula: (Initial Physical Loans + Interlibrary Loans + e-Books Used (“COUNTER BR2” Data)) / Total FTE Students | 108.07 | 135.86 | 118.73 |
| B.2.4.2 – User Satisfaction Formula: Users’ Aggregated Mean Satisfaction of All Services in Library User Survey (1 = Very Unsatisfactory, 4 = Very Satisfactory) | 3.33 | 3.41 | 3.41 |
| B.3.1.1 – Cost Per Collection Use Formula: Total Library Expenditure / (Initial Physical Loans + Interlibrary Loans + e-Books Used (“COUNTER BR2” Data) + Articles Downloaded (“COUNTER JR1” Data) + In-house Uses of Non-serials + In-house Uses of Serials) | $32.60 | $28.67 | $26.96 |
| B.3.1.2 – Acquisition Cost Per Collection Use Formula: Library Material Expenditure / (Initial Physical Loans + Interlibrary Loans + e-Books Used (“COUNTER BR2” Data) + Articles Downloaded (“COUNTER JR1” Data) + In-house Uses of Non-serials + In-house Uses of Serials) | $10.03 | $9.03 | $8.83 |
| B.3.4.2 – Cost Per Library Visit Formula: Total Library Expenditure / (Physical Visits + Virtual Visits (Google Analystics)) | $24.94 | $32.73 | $27.40 |
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