Inter-library Loan and Document Delivery Service

Requesting books, book chapters or journal articles from other libraries worldwide.

Introduction

The Library has introduced a range of information services to support learning, teaching and research activities at EdUHK. Students and staff can request materials which are not available in EdUHK Library via our enhanced Inter-library Loan (ILL – for physical books) and Document Delivery Service (DDS – for softcopies of book chapters and journal articles) from other libraries directly in iSearch without logging into another ILL system.

Eligibility and Privileges

All full-time and part-time EdUHK students and staff are eligible to use the ILL/DDS services, but with different levels of privileges.

User Group
ILL
(Books)
DDS
(Book Chapters & Journal Articles)
  Free Sources Paid Sources Free Sources Paid Sources
Academic Staff & Non-academic Staff of Equivalent Status Eligible Eligible
Quota may apply
Eligible Eligible
* Quota may apply
*  For Urgent Article Request: 3 quota per year (1 July to 30 June next year)
Postgraduate Degree Students
e.g. PhD, EdD, MEd
Eligible Eligible Quota may apply Eligible Eligible
Quota may apply
Postgraduate Non-degree Students e.g. PGDE Eligible   N/A Eligible N/A
Final Year Undergraduate Degree Students Eligible N/A Eligible N/A
Other Non-academic Staff Eligible N/A Eligible N/A
Other Undergraduate Degree / Credit-bearing Programme Students N/A N/A Eligible N/A

Loan/Request Quota and Loan Period

User Group Overall Quota
for Loan & Request
of ILL & DDS1
ILL
(Books)
DDS
(Book Chapters & Journal Articles)
    Loan Period2 Days for Pickup Renewal Overdue Fine  
Academic Staff & Non-academic Staff of Equivalent Status 10 15 days 5 days Send request to:  libill@eduhk.hk may apply, subject to lending libraries • Download 5 times at most
• Request history will be kept for 90 days
Postgraduate Degree Students
e.g. PhD, EdD, MEd
10 15 days 5 days Send request to:  libill@eduhk.hk may apply, subject to lending libraries • Download 5 times at most
• Request history will be kept for 90 days
Postgraduate Non-degree Students
e.g. PGDE
5
(from free sources only)
15 days 5 days Send request to:  libill@eduhk.hk may apply, subject to lending libraries • Download 5 times at most
• Request history will be kept for 90 days
Final Year Undergraduate Degree Students 5
(from free sources only)
15 days 5 days Send request to:  libill@eduhk.hk may apply, subject to lending libraries • Download 5 times at most
• Request history will be kept for 90 days
Other Non-academic Staff 5
(from free sources only)
15 days 5 days Send request to:  libill@eduhk.hk may apply, subject to lending libraries • Download 5 times at most
• Request history will be kept for 90 days
Other Undergraduate Degree / Credit-bearing Programme Students 5
(from free sources only)
N/A N/A N/A N/A • Download 5 times at most
• Request history will be kept for 90 days
 Delivery Time   Local: 3 to 5 working days
Overseas: 2 to 5 weeks
24 hours to 3 working days
  1. ILL/DDS loan and request quota will be counted in your total loan and request quota. The quota will be taken up once a request has been made for ILL/DDS item and will only be released when a) the requested book is returned and checked-in by the lending library; or b) softcopy of the requested book chapter or journal article is delivered to your MyLibrary account.
  2. Loan periods of ILL books may vary as determined by individual lending libraries.

Making Request and Renewal

1. Start your search at iSearch of EdUHK Library webpage.

Book Chapter Request:
If the book is not held by EdUHK Library, select “Beyond EdU: HKALL+ILL” search scope to search again, and then choose “Get a digital chapter” for softcopy of a book chapter when it is available from other libraries worldwide.

Journal Article Request:
If the journal article is not provided by EdUHK Library, select “Beyond EdU: HKALL+ILL” search scope to search again, and then choose “Get a digital copy” to submit an article request.

Check the box to agree to the copyright requirements and then click the “Send” button to submit the request.

Request Form:
If the above standard request options are not available, eligible users may submit request via a “Request Form”. Please fill-out as much information about the item you are requesting as possible. After entering all available information, press the “Send Request” button.

ILL Book Request Form


DDS Book Chapter/Article Request Form

Please provide complete and accurate information when filling out the request.

Eligible staff members who are entitled to apply urgent delivery of journal articles, an “Urgent” box will be available for your selection.

If a mistake has been made after submitting a request, see “How do I cancel a request?” below.

Click here for user guide on ILL & DDS Request.

2. Renewal of ILL Books

  • ILL books are usually not renewable. Option for Renew is therefore not provided at MyLibrary.
  • Users may send an e-mail to libill@eduhk.hk 4 working days before an ILL book is due if renewal is required. Library staff will handle requests manually. Approval is subject to loan policy of the lending library.
  • Users will receive e-mails for the results of their renewal requests in due course.

3. View/Cancel a Request at MyLibrary

View or Cancel an ILL Book Request:

View or Cancel a DDS Book Chapter/Journal Article Request

Notification, Pickup & Return

Physical Books

  • You will receive an e-mail notification when the requested book is ready for pickup.
  • The books will be kept at the selected pickup location for 5 days.
  • All books loaned must be returned to Circulation Counter of MMW Library or Tseung Kwan O Study Centre Library. Borrowers will be held responsible for any overdue fines, damages or losses of books borrowed by them.
  • Failure to return the books by the due dates may cause denial of further ILL requests.

** IMPORTANT: Do not return your ILL books via Campus Internal Mail or Book Returns **

Softcopies of Book Chapters and Journal Article:

  • Requesters will be notified by e-mails to download PDF files of the required book chapters or journal articles either from MyLibrary or the link provided in the “Document Delivery Notification” e-mail.
  • Each digital item can only be downloaded 5 times. Request history will be removed from MyLibrary after 90 days.

Copyright

Inter-library Loan (ILL) and Document Delivery Service (DDS) are provided in accordance with the
Hong Kong Copyright Ordinance. Requests that do not comply with applicable copyright laws and regulations will not be processed.

Enquiries / Comments

For enquiries, please call on 2948-6641 or email to libill@eduhk.hk.

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