讀者意見 Written Comments (Question 59)
收集所得的意見共 625 項 (不包括無意見項)，其中包含對圖書館服務的正面評價，摘錄如下：
Total 625 written comments including appreciations were received and extracted as below. Those marked “Nil” were excluded.
館藏及電子資源 Collection and electronic resources
- 充足 / 好 / 已经很好了 / 很丰富 / 很好 / 很棒，很丰富 / 挺好的 / 超级满意 / 非常丰富 / 非常满意 /馆藏丰富
- enough / fine / good / Good and convenient / Great / THIS REALLY SUPERB / very good / Very helpful / Very impressive / Wonderful
空間及設施 Space and facilities 館藏及電子資源 Collection and electronic resources
- 充足 / 喜欢 / 好 / 好的 / 很好 / 很好，乾淨明亮 / 很好很好 / 很完善 / 很整洁 / 很舒服 / 环境明亮 / 空间很大，设施齐全 / 總體已經挺好的了/ 電子設備充足 / 非常好
- A great place for studying / clean and quiet / clean spaces, good light temperature / comfortable and convenient / EXCELLENT / Fine / good / Great / Nice / OK / Perfect / useful / very helpful / well / Wow excellent
服務及管理 Services and management
- 非常满意 / 非常好 / 很温馨 / 好的 / 好 / 还不错 / 特别好 / 更新后的系统更好用了/ 可以更細心 / 可以 / 十分到位 / 到位 / 很好，没有意见 / 很好 / 较为满意，暂无意见
- GREAT / Good / good and user’s friendly / Fine / Very helpful / useful / So good / So far so good / Overall it’s good / kind and helpful
外借及有關規例 Borrowing and related regulations
- 非常满意 / 非常好 / 非常合理 / 还没有体验，暂无 / 还不错 / 规则明确 / 挺好的，但使用不多 / 很规范 / 很好 / 已经很好了/ 好
- Nice / I like it / Great / good / Easy to understand / well-suited / useful / Satisfactory / Reasonable / it’s ok for me / fine
將軍澳教學中心圖書館 Tseung Kwan O Study Centre Library
- 很棒
- Very spacious and helpful / very good / So excellent / Great / Good / fine / helpful
其他 Others
- 挺好的 / 好 / 都很好 / 謝謝
- Good / I like this library
讀者意見按以下類別劃分
Written comments are broken down by below categories
| 館藏及電子資源 Collection and electronic resources 138 (22.08%) | 空間及設施 Space and facilities 193 (30.88%) | 服務及管理 Services and management 162 (25.92%) |
| 外借及有關規例 Borrowing and related regulations 87 (13.92%) | 將軍澳教學中心圖書館 Tseung Kwan O Study Centre Library 27 (4.32%) | 其他 Others 18 (2.88%) |
註：除了出於保障個人私隱而作出刪改外，讀者意見一欄內的文本皆為原文轉錄。如果讀者希望向圖書館提供更多意見或者對圖書館回應作出跟進，歡迎親臨圖書館諮詢服務台、致電 29486653或電郵至 libinfo@eduhk.hk。
Remarks: Users’ comments are transcribed without editing except for privacy concerns. Users are welcome to contact us in person at the Information Counter on G/F of Mong Man Wai Library, by calling 29486653, or by email at libinfo@eduhk.hk to send us further feedback or to follow up with the Library responses.
