讀者意見 Written Comments (Question 58)
收集所得的意見共 423 項 (不包括無意見項)，其中包含對圖書館服務的正面評價，摘錄如下：
Total 423 written comments including appreciations were received and extracted as below. Those marked “Nil” were excluded.
館藏及電子資源 Collection and electronic resources 90 entries (21.28%)
- 館藏及電子資源豐富、使用便捷，無意見。
- 豐富 / 很好 / 好
- Convince and flexible
- Expanding collections with quality choices. The library acts on users’ recommendations and purchase requested resources. It’s the best university library in Hong Kong in this regard.
- I appreciate the efficiency that the library helps me retrieve serveral papers and articles that are not open access or do not have collection in EdUHK originially. I also appreciate the help from librarian.
- I think it is easy for us to search the resources through the library website.
- The Research Repository team has been very helpful. Thanks for their help as always.
- very satisfied / OK / GOOD / Fair
- and more …..
空間及設施 Space and facilities 143 entries (33.81%)
- 已经在有限的空间为我们提供安全岛
- 舒适方便
- 非常好，继续保持
- 好 / 挺好的 / 很好
- Copiers in Library are user-friendly, making the photocopying process quick and seamless. I also find the pricing very reasonable and affordable—it is even cheaper than many off-campus options, which is a great help to students.
- Thank you for providing such excellent facilities.
- Pretty good
- So far so good.
- Useful and comfortable
- Very good, especially the 4th floor.
- very satisfied / Very good / GOOD / Fair / OK
- and more …..
服務及管理 Services and management 102 entries (24.11%)
- 優質
- 感谢服务，老师很耐心。
- 服務非常好，有問題到服務臺都會得到幫助。
- 热情周到
- 那现在的服务挺好的，保持就可以了
- 很干净
- 非常好，继续保持
- 非常好了 / 好 / 很好 / 一般般
- excellent / good / ok / So far so good / Very good / very satisfied
- and more …..
外借及有關規例 Borrowing and related regulations 43 (10.17%)
- 非常好，继续保持
- 合理 / 好 / 很好 / 挺好的
- Convenient / Excellent / Good / It’s already good! / OK / So far so good. / very satisfied
- and more …..
將軍澳教學中心圖書館 Tseung Kwan O Study Centre Library 13 (3.07%)
- 好 / 很好
- and more …..
其他 Others 9 (2.13%)
- 好
- GOOD / It’s already good! / So far so good. / all really good
- and more …..
Centre for Entrepreneurship and Innovation Education (CEIE) 23 (5.44%)
- 很棒！/ 很好 / 好
- very satisfied / Useful / Good. / Excellent
- and more …..
註：除了出於保障個人私隱而作出刪改外，讀者意見一欄內的文本皆為原文轉錄。如果讀者希望向圖書館提供更多意見或者對圖書館回應作出跟進，歡迎親臨圖書館諮詢服務台、致電 29486653或電郵至 libinfo@eduhk.hk。
Remarks: Users’ comments are transcribed without editing except for privacy concerns. Users are welcome to contact us in person at the Information Counter on G/F of Mong Man Wai Library, by calling 29486653, or by email at libinfo@eduhk.hk to send us further feedback or to follow up with the Library responses.
