Collection and electronic resources
| User’s comments | Library’s Responses |
|---|---|
| 有些期刊找不到，例如国际中文教育学报 | 《國際中文教育學報》is available in our collection (https://www.lib.eduhk.hk/permalink/record/alma991017218005203410). Please contact our Information Counter at 29486653 or e-mail libinfo@eduhk.hk for assistance if needed. |
| Some academic papers published by EdUHK scholars are displayed on the EdUHK Research Repository along with the paper summary but full access to the papers were not found. It might be a bit confusing to readers sometimes. | A link to the full text in EdUHK-subscribed database or a link to a copyright-cleared version of a particular work will be included in EdUHK Research Repository whenever available. But since EdUHK Research Repository aims to showcase all research works of EdUHK researchers to the public, it is designed to include all kinds of research outputs, no matter they published or not (such as conference papers), as well as articles or books that may only be available in print format. Library colleagues will continue to work with the authors to clear copyright of their works as far as possible. EdUHK colleagues and students may also use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| Without full text provided at the Research Repository. It can't help. | |
| Lack of books/masterpieces of Chinese Literature on the shelf | Comments noted and will be further reviewed. Instead of acquiring physical books, the Library has acquired or subscribed to various electronic databases on Chinese Classics such as 《中華經典古籍庫》,《中國基本古籍庫》, 《文淵閣四庫全書》, 《四部叢刊》, 《漢籍電子文獻資料庫》, 《中華再造善本資料庫》, 《漢達文庫》, 《尚儀近代華文書籍暨圖像資料庫》, 《民國時期期刊全文資料庫》, 《晚清期刊全文數據庫》. In addition, EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| 很多兒童圖書都已年代久遠, 一些較新的系列沒有在圖書館裏找到, 例如Reading with Phonics Collection, The Usborne Reading Collection/series etc. 另外, 部份教學用書如果沒有新版也很殘舊。 | Comments noted and will be further reviewed. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Meanwhile, please note that teachers' editions of local school textbooks are usually not for sale and have been provided to the Library at the publishers' discretion. It is therefore difficult, if not impossible, for the Library to request for free replacements of damaged teachers' editions from the publishers. |
| 1. Would be useful to have more ebooks downloadable, such as the Ebscohost eBook Collection 2. Also would like to see more the library subscribing to more journals | Comments noted and will be further reviewed. The Library currently collects/subscribes to over 2 million e-books on different disciplines, including around 60,000 titles on EBSCOhost eBook Collection Platform. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/ . Colleagues and students are also welcome to use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| 希望增加兒童繪本；有的電子資源沒法打開 | Comments noted for further review. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. If users encounter problems on accessing our online resources, please contact us at 29486653 or e-mail libinfo@eduhk.hk and provide additional details for our further investigation. |
| 速度有點慢，但非常喜歡新增的數據庫，很有用 | Comments noted with thanks. |
| Although the collections do not include most of the medical science related to to my research and teaching focus, I appreciate the fast and ease the library has offered to look for the publications through other university libraries. I have benefitted a lot from the previous interlibrary loan and hope to continue to do so when the library revamp the interlibrary loan. | Comments noted with thanks. The revamped interlibrary loan service in iSearch which integrates HKALL, Inter-library Loan & Document Delivery Service has already been launched since 30 January 2024, allowing eligible users to request for journal articles, books and book chapters from other libraries directly in iSearch without logging into another ILL system. They can also track the progress and download the requested articles and book chapters directly under their accounts in MyLibrary. For enquiries, please call 2948-6641 or email libill@eduhk.hk |
| Could add more databases | Comments noted. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/ . Colleagues and students are also welcome to use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| Add more licenses or free downable journal articles on database would be good | |
| 希望可以豐富實體書籍藏品，將一些學術相關的經典書籍上架。 | Comments noted. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. To achieve higher circulation and turnover, the Library has adopted an e-priority policy since 2013. If a book is available in electronic format, e-book will be purchased instead of the print version, unless the recommending academic staff specified to acquire print copies. Thus, most new books purchased in recent years will only be available in electronic format. |
| 資源太少，難跟本地其他大學比較 | Comments noted. EdUHK colleagues and students are welcome to submit their recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Mindful of the fact that our regular recurrent funding resources may not be comparable with other larger scale university libraries, the Library strategically focuses more on securing users' access to required resources instead of ownership of specific materials. We have therefore established deep collaborations with sister libraries, through which EdUHK students and colleagues can easily and seamlessly request and receive library resources from all UGC-funded institution libraries as well as other partner libraries via our HKALL, Inter-library Loan and Document Delivery Services. Furthermore, with strong support from the University, the Library has been awarded significant amount of additional funding in recent years for acquiring essential materials particularly for new academic programmes as well as new research areas of the University, the positive outcome of which is reflected in the record high rating of all kinds of library resources in this 2024 survey. In addition, the 2023 LibQUAL+ survey results also revealed that the normalized rating of EdUHK Library collections ranked 4th among all 8 UGC-funded institution libraries. |
| 圖書館研究支援不專業，圖書館館員不了解世界研究潮流，特別是負責館藏發展的圖書館館員水平太低，難以讓大學追上本地其他大學發展步伐 | Comments noted. EdUHK colleagues and students are welcome to submit their recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Mindful of the fact that our regular recurrent funding resources may not be comparable with other larger scale university libraries, the Library strategically focuses more on securing users' access to required resources instead of ownership of specific materials. We have therefore established deep collaborations with sister libraries, through which EdUHK students and colleagues can easily and seamlessly request and receive library resources from all UGC-funded institution libraries as well as other partner libraries via our HKALL, Inter-library Loan and Document Delivery Services. Furthermore, with strong support from the University, the Library has been awarded significant amount of additional funding in recent years for acquiring essential materials particularly for new academic programmes as well as new research areas of the University, the positive outcome of which is reflected in the record high rating of all kinds of library resources in this 2024 survey. In addition, the 2023 LibQUAL+ survey results also revealed that the normalized rating of EdUHK Library collections ranked 4th among all 8 UGC-funded institution libraries. |
| 有些知網的文章看不到 | Due to budget constraints, we only subscribe to Humanities and Social Sciences Collections of CNKI. Colleagues and students may use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| 有些中文內地文獻在知網上能搜尋到，但教大學生沒有權限下載 | |
| not enough | EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| 多一点 | |
| 资源可以再扩充一点 | |
| no enough book | EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Please also note that the Library has adopted an e-priority policy since 2013. If a book is available in electronic format, e-book will be purchased instead of the print version, unless the recommending academic staff specified to acquire print copies. Thus, most new books purchased in recent years will only be available in electronic format. |
| 部分範疇實體書年期較舊 | |
| 部分电子书籍需要再次登录图书馆账号 | EdUHK colleagues and students usually only need to login once in order to access online resources provided by the Library. However, some publishers require users to create personal accounts on their own platform in order to borrow ebooks for offline reading, to set up customized bookmark list, search commands, e-mail alerts, etc. In such occasions, EdUHK users may need to login to EdUHK Library first in order to access resources on a particular platform, and then login separately to that platform for additional services. |
| 希望馆藏资源能够同款多份，很多时候相应的图书只有一两本，很容易无法借阅 | For high-demand items such as course reading materials, we are already purchasing up to 10 copies of required textbooks and 6 copies of recommended readings for EdUHK courses, depending on their class size. In addition, we have adopted an e-priority policy under which e-books will be purchased whenever available. |
| some of the electronic resources can't be downloaded from the website, | If users encounter problems on accessing our online resources, please contact us at 29486653 or email libinfo@eduhk.hk and provide additional details for our further investigation. |
| 很多期刊无线上阅读权限 | |
| I can not download some paper | |
| On occasion, I encounter difficulties accessing certain e-books, despite already being logged in, even when they appear to be available. In such cases, I am redirected to registration pages or can only access a limited summary of the book. | |
| 有些電子書不能開啟網上版 | |
| 有些电子资源下载有页数限制，打开内地的期刊网站比较卡，并且有些期刊按照对应的刊号和页码找不到不知道为什么 | |
| 在使用中文資源的時候會出現無法登陸的情況。 | |
| 多一些内地文献啊 | In addition to comprehensive collections of e-books, e-journals, yearbooks, monographic series, dissertations and theses such as 《中國知網》, 《讀秀學術搜索》, 《超星數字圖書館》 (中文集獻 Chinamaxx Digital Libraries), the Library has also acquired other speciialised electronic resources from Mainland such as 《中國近代中小學教育資源數據庫》, 《中國連環畫數字圖書館》 and 《魯迅研究數據庫》. On the other hand, EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| APA格式錯亂，不符合本校APA格式需求 | Most citation functionality provided in online databases are machine-generated and their accuracy are often affected by the metadata stored in the databases. Users are advised to double check for any errors before submitting their papers or assignments. Please read our guide on "Citing Information: About Plagiarism" at https://libguides.eduhk.hk/citing-information for more information. |
| 電子資源：有時（曾經試過）網上文獻連結太舊未能瀏覽，APA的引用未完全正確，或出現錯誤符號（如：#@%） | Most citation functionality provided in online databases are machine-generated and their accuracy are often affected by the metadata stored in the databases. Users are advised to double check for any errors before submitting their papers or assignments. Please read Please read our guide on "Citing Information: About Plagiarism" at https://libguides.eduhk.hk/citing-information for more information. For broken links, please contact us at 29486653 or email libinfo@eduhk.hk and provide additional details for our follow up. |
| 電子 | Please contact us at libinfo@eduhk.hk and provide further details on your comments and suggestions. |
| 我覺得電子資源，有些人喜歡用電話看好過圖書館收藏貪方便 | |
| journal | Please contact us at libinfo@eduhk.hk and provide further details on your comments and suggestions. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| the instructions need to be more clear | Please contact us at libinfo@eduhk.hk and provide further details on your comments and suggestions. Users can also find "Frequently Asked Questions" at https://www.lib.eduhk.hk/contact/faq and various library guides at https://libguides.eduhk.hk/ |
| Is there an area for storing PhD/EdD students' dissertations? | Please select "Dissertations and Theses" as "Resource Type" from "Databases A-Z" on LibraryWebsite (https://www.lib.eduhk.hk/databases?initial=&subj=&restype=c1) for a comprehensive list of dissertation and theses resources including a link to "EdUHK Theses" (https://www.lib.eduhk.hk/databases/eduhk-thesis). |
| some e-books only have limited pages to download; | The Library acquires e-books from different publishers. Some do not impose any restrictions for download and printing but some may impose title-specific download or printing limits. Users must follow the platform-specific online instructions. Please contact Information Counter by phone at 29486653 or by e-mail libinfo@eduhk.hk for assistance. |
| 希望可以有更多其他地區或者國家的論文資源 | The Library already subscribes to "ProQuest Dissertations & Theses Global: The Humanities and Social Sciences Collection", one of the largest dissertation and theses databases available in market which has over 2 million titles from all over the world. We have also joined the Digital Dissertation Consortium, which provides dissertations and theses from many countries. For Chinese dissertations and theses, we have subscribed to dissertation databases from both Mainland China and Taiwan, including 《中國學位論文全文數據庫》, 《中文電子學位論文 CETD》, 《中國優秀碩士學位論文全文數據庫》 and 《中國博士學位論文全文數據庫》. Please select "Dissertations and Theses" as "Resource Type" from "Databases A-Z" on Library Website (https://www.lib.eduhk.hk/databases?initial=&subj=&restype=c1) for a comprehensive list of dissertations and theses. |
| More online books | The Library currently collects over 2 million ebooks and we have adopted an e-priority policy since 2013. If a book is available in electronic format, e-book will be purchased instead of the print version. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| 可以多一些电子图书链接 | |
| Electronic journals are too limited, need to subscribe to more, especially in the humanities (non-teaching) related areas. | The Library currently collects/subscribes to over 134,000 e-journals on different disciplines. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Colleagues and students are also welcome to use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| 數量較少、有些網上論文不能開啟 | |
| There are too many times that our school cannot access online electronic resources, for instance for the economic and social science paper. Too limit resources for references. | |
| 希望能够提供更多的资源，尤其是本校教师的论文，个别老师的个别论文难以获取 | The Library currently collects/subscribes to over 300 online databases, 134,000 e-journals and 2 million e-books on different disciplines. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/ Colleagues and students are also welcome to use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. Users are welcome to approach our Information Counter or contact us at 29486653 / email libinfo@eduhk.hk whenever they encounter difficulties in searching for required resources. Most of the research outputs by EdUHK staff including their dissertations, journal articles, conference papers and unpublished works are indexed in iSearch and EdUHK Research Repository. Due to copyright restrictions, full contents of published materials may not always be available. |
| I usually rely on google scholar because the Eduhk resource doesn't provide me what I am looking for. I know that Eduhk has access to other journals sites, I believe these should be listed in the library website, so that students are aware of all the resources from one place. | The Library currently collects/subscribes to over 300 online databases, 134,000 e-journals and 2 million e-books on different disciplines. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Colleagues and students are also welcome to use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. For those who prefer to use Google Scholar as a starting point, we encourage them to consult our guide on "Remote Access to Library's E- Resources: Configure Google Scholar" (https://libguides.eduhk.hk/remote-access/gs) and "Remote Access to Library's E-Resources: Install Libkey Nomad (browser extension)" (https://libguides.eduhk.hk/remote-access/nomad) for instructions on how to link academic journals found online to Library subscriptions. If necessary, please contact Information Counter for assistance. |
| 文献可以更丰富，有一些文献找不到 | The Library currently subcribes to/collects over 300 databases, 134,000 e-journals and 2 million ebooks on different disciplines. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/ Colleagues and students are also welcome to use our Document Delivery Service at https://www.lib.eduhk.hk/ill/ to request for soft copies of journal articles or book chapters not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| 希望电子文献更全面些 | The Library currently subcribes to/collects over 300 databases, 134,000 e-journals and 2 million ebooks on different disciplines. We have adopted an e-priority policy since 2013. If a book is available in electronic format, e-book will be purchased instead of the print version. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| I think electronic will be better because for the people watching the mobile phone will be great | The Library currently subcribes to/collects over 300 databases, 134,000 e-journals and 2 million ebooks. We have adopted an e-priority policy since 2013. If a book is available in electronic format, e-book will be purchased instead of the print version. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| 希望關於早期的資料可以多一點，例如《中國方言地圖集》 | The Library has acquired or subscribed to various research databases on Chinese Classics such as 《中華經典古籍庫》,《中國基本古籍庫》, 《文淵閣四庫全書》, 《四部叢刊》, 《漢籍電子文獻資料庫》, 《中華再造善本資料庫》, 《漢達文庫》, 《尚儀近代華文書籍暨圖像資料庫》, 《民國時期期刊全文資料庫》, 《晚清期刊全文數據庫》. 《中國方言地圖集》will be considered based on academic colleagues' recommendations and availability of funding. |
| 可以多一点内地的数据库资源，如知网、维普等 | The Library has been subscribing to various humanities and social sciences collections of 《中國知網》 with extensive back file collections. Please access at https://www.lib.eduhk.hk/databases/china-knowledge-resource-integrated-database-cnki and seek assistance from counter staff if necessary. |
| 请多上架核心期刊最新文章 | The Library is currently subscribing to over 134,000 e-journals covering a wide range of subjects. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Colleagues and students are also welcome to use our Document Delivery Service via iSearch to request for soft copies of journal articles not available in the Library from our partner libraries, delivery of which usually will only take 2 to 3 working days. |
| 某些电子资源链接失效 | Users are welcome to approach our Information Counter or contact us at 29486653 / email libinfo@eduhk.hk whenever they encounter difficulties in searching for required resources. |
| a little bit hard to find what i need | Users are welcome to approach our Information Counter or contact us at 29486653 / e-mail libinfo@eduhk.hk whenever they encounter difficulties in searching for required resources. If users have difficulty finding particular items from the bookshelves, they are also welcome to contact our counter staff for assistance or use our "EdU LibMap" mobile app (https://edulib.me/map) which provides realtime directional guidance to locate a specific library item. |
| 我認爲圖書館的圖書編號很長很麻煩，總是找不到。 | |
| 中国知网的访问体验有待提高，速度很慢且经常无法链接到资源 | We are also aware of this problem of very slow connection to database platforms located in Mainlnd from time to time, and have been working closely with the database vendor, OCIO as well as network service provider of EdUHK Network over the past months. The problem should have been fixed in general. Please contact our Information Counter at 29486653 or e-mail libinfo@eduhk.hk for assistance if necessary. |
| 教科書的教師用書不太齊全 | We update our collection of HK School Textbooks Collection annually based on EDB's Recommended Textbook List (https://www.edb.gov.hk/rtl/). All listed titles will be collected in multiple copies by the Library. Selected supplementary exercises and readings are also added regularly as appropriate. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. Please also note that at the request of some publishers, teachers' editions of their school textbooks cannot be placed on open shelves but can only be checked out from the Circulation Counter. Please contact our counter staff for assistance if necessary. |
| 希望能增加新版歴史科及中文科教科書及練習書本的數量 這館藏對在職教師準備學校的課堂有很大幫助" |
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| 不准飲食 | With the support of Library Management Committee (LMC), the Library has implemented a one-year trial to allow drinks in all library areas. The trial is well received by library users and hence we plan to implement it permanently, pending for further consultation with LMC. Food is also allowed in areas designated by the Librarian, which currently include The Lounge on G/F and EI Hub on LP/F of MMW Library. For details, please refere to our Food and Drink Policy at https://www.lib.eduhk.hk/about/policies-regulations/food-and-drink-policy. |
| 圖書館其實有很多同一內容，但不同年份版本的書。會否考慮把較舊的版本捐贈予其他圖書館或有需要的部門，以增加空間？ | Yes, it is already our regular practice to review and withdraw excessive copies of older editions or low-usage materials at least on an annual basis. All academic departments will be invited to review the shortlisted materials and they may recommend the Library to retain particular copies or to transfer selected titles to their departmental offices. Relevant external parties including schools and NGOs will also be invited to select books which may still be useful for their libraries. |
| 可以購入更多讓電視/電影相關的資料庫 | Comments noted and will be further reviewed. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| 火車書 | |
| 希望增加更多語言學習書籍，如：日語書籍所佔數量比韓語多很多 | |
| 种类再丰富些，例如理工类的书籍 | |
| 可增加更多心理學電子期刊/research資源。 | |
| 學術以外的書藉太少 | |
| more historical sources will be great | |
| 建議增加中國文學相關期刊和書籍館藏 | |
| 自然科學書 | |
| 自然科學書 | |
| Maybe some leisure books and language learning materials in other languages would be good. Currently, the mainstream ones are available. However, if I want to read a book, for instance in Turkish, I can not find it. | |
| 可考慮購買多些兒童讀物 | |
| More books for leisure | Comments noted. EdUHK colleagues and students are welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| 继续丰富 | |
| More | |
| e | Please contact us at libinfo@eduhk.hk and provide further details on your comments and suggestions. EdUHK colleagues and students are also welcome to submit recommendations of specific titles at https://www.lib.eduhk.hk/recommend/. |
| Book |
